How Does Motability Work: The Process

The Motability Scheme offers an all-inclusive package available to anyone in receipt of a government mobility allowance, looking to exchange part of their allowance for a three-year lease on a brand new car. Once you have checked your eligibility for the scheme, our dedicated Motability teams across a range of Stratstone dealerships are ready to help you choose a car to suit you.

The stress-free Motability Scheme package from Stratstone, working in partnership with the Motability charity, offers you a number of benefits including: car insurance, breakdown assistance, servicing, maintenance, repairs and adaptations at no extra cost.

While the package may differ from manufacturer to manufacturer, the process will be similar across all brands, see how Motability works below.


The Motability Process

As already mentioned, the first thing you need to do is to contact your nearest Stratstone Motability dealer. There, we will book you an appointment with one of our Motability experts, who will be able to quickly assess which cars will best suit your specific motoring requirements.

When you have made a decision on the perfect car for you, your Motability specialist will organise a test drive for you. Test driving the car is a great way for you or your designated driver to get a feel for the car to ensure it is right for you. At this stage you are able to consider the adaptations you may need to improve the comfort and functionality of your new car.

Feel secure knowing we will support you at every stage of the process, keeping in contact regularly with phone calls and home visits where necessary. This is to ensure you are happy with your purchase and have a point of contact who is familiar to you, your family and your needs throughout.

Once you're happy with your new car, we will take care of all the paperwork and details as we process the order.


Motability Car Adaptations

Our Motability offers package also includes any adaptations needed in your new car, and we can often arrange for them to be fitted free of charge. This process should take typically 6-8 weeks. Your car will then arrive at the dealership and we will contact you to come and collect it from the showroom. Read more about our Motability car adaptations process here.

If you have any questions about the Motability scheme or our offers, don’t hesitate to get in touch with us today. You can give us a call, fill in the online enquiry form or come and visit your nearest Stratstone Motability dealers.